Aquasana Water Filter caps are very tight
We just received our replacement filters for the Aquasana Water Filter. The caps are very tight and I can’t be undo them by hand. Using tools on the unit seems to damage the plastic. What can I do to loosen and replace the filters?
Bron






September 10th, 2008 at 3:12 am
Hi Bron
This happens sometimes, because the unit is constantly immersed in water!
Best thing to do is to sit your unit against a wall - with the caps facing
up. Then put a little vegetable oil around the caps, so it slowly seeps in
to the grooves.
Leave it there for a couple of hours and this should make opening the caps
by hand a little easier. If not, long nose pliers at this point will do the
trick.
When you replace your filters, be sure to line the grooves of the caps with
a little vegetable oil to make the caps easier to open next time you need to
replace your filters.
If your problem persists, please contact customer support